Overview The Campus About Us House Car Program Partnership Pillars Side by Side Pricing Partner Benefits Operations Fleet Compliance Sustainability Next Steps
Met Global Mobility × Atlas Hotel · Enterprise Research Campus

Boston's new innovation
district deserves a
transportation partner
built for it.

A primary ground transportation partnership — purpose-built for the Atlas Hotel and the Enterprise Research Campus, Allston.

100% Carbon offset on every guest trip
Zero Times we have declined a confirmed booking
55 Maximum passengers, single owned vehicle
Scroll
Executive Summary

The Atlas Hotel and the ERC
demand more than a car service.

Before a guest steps into the vehicle, the chauffeur has already reviewed their name, preference profile, and itinerary — sourced from your concierge team through the Atlas Hotel booking portal. Water preference, climate setting, and communication style are noted in advance. The vehicle is staged, the route is confirmed, and the chauffeur is already familiar with where they're going. This is the standard we hold for every booking — not just the high-profile ones.

Carbon Commitment

Every trip offset. Automatically.

Met Global Mobility offsets 100% of carbon emissions from every Atlas Hotel guest trip through certified programs. Monthly, we deliver a full GHG Protocol reporting package — total emissions by trip, vehicle class, and route — formatted for your sustainability reporting and LEED documentation. Your hotel's carbon-neutral commitment doesn't stop at the lobby door. It extends into every guest journey we touch.

◆
Non-Solicitation, In Writing
Every partnership agreement includes a binding non-circumvention clause. We will never contact, market to, or accept direct business from any Atlas Hotel guest. Permanently. Contractually.
◆
Exclusive Ground Transportation Partner
Met Global Mobility serves as Atlas Hotel's sole and exclusive ground transportation provider. A dedicated fleet formally designated to your property — contractually committed, never bumped. Every confirmed booking fulfilled or a same-class substitute provided at no cost.
◆
$500 Service Recovery Credit
Any verified service failure triggers a $500 guest room credit — deployable by your concierge without waiting for approval — plus a comped next trip. Resolution before the elevator.
◆
Concierge Portal Available
A dedicated booking interface built specifically for Atlas Hotel — with active guest profiles, ERC campus routes, and AI-assisted booking pre-loaded. Live demonstration available on request.
The ERC Requires Genuine Preparation

Campus familiarity is not a
small detail — it is the first impression.

The Atlas Hotel sits at the intersection of academia, innovation, and hospitality — the first property on Harvard's 14-acre Enterprise Research Campus in Allston. Your guests aren't traveling for leisure. They're researchers, visiting executives, HBS faculty, and tech founders who need to move seamlessly between the ERC, Harvard Square, Kendall Square, and the Seaport — sometimes in a single day.

Allston's streets are tight. The ERC's private entry points aren't on most GPS systems. The cross-river connection to Kendall Square requires preparation. And when a speaker arrives for an event at the Rubenstein Treehouse — or a VC flies in for a day of meetings before catching a flight home — there's no margin for a driver who doesn't know the campus.

General Market Providers
  • No familiarity with ERC private entry points or Treehouse unloading zone
  • No contractual obligation to fulfill your booking
  • Inconsistent chauffeur assignment across trip types
  • Build relationships with your guests — then book them directly
  • No carbon offset program or sustainability reporting
  • No dedicated capacity reserved for your property
Met Global Mobility
  • ERC campus mapped — entry points, Treehouse zone, cross-river routing
  • Contractually committed to every confirmed booking
  • Same dedicated chauffeur, every leg of every stay
  • Non-solicitation clause — your guests stay yours, in writing
  • 100% carbon offset on every trip, with monthly GHG reporting
  • Dedicated fleet reserved contractually for Atlas Hotel
The Capacity Commitment

Upon signing, Met Global Mobility formally designates and reserves a dedicated fleet for Atlas Hotel Boston. As your exclusive ground transportation partner, those vehicles are contractually committed to your hotel first. Your concierge team will never hear "we don't have availability."

Contractual Commitment: Met Global Mobility agrees, in writing, to fulfill every confirmed Atlas Hotel booking or provide a same-class or better substitute at no additional cost. In the event of circumstances beyond reasonable control — severe weather, road closures, or declared emergencies — your dedicated Account Manager is notified immediately with an alternative plan. This is the commitment. It is in the contract.

Non-solicitation is standard in our partnership agreements. Met Global Mobility chauffeurs and staff are contractually prohibited from soliciting, contacting, or accepting direct business from any guest introduced through Atlas Hotel. It is in writing, and it is permanent.
"

Most transportation providers see The Atlas as just another stop on Western Avenue. We see it as the anchor of the Enterprise Research Campus — and we've built the infrastructure to match.

About Met Global Mobility

See how we operate
behind the scenes.

Founded in 1991, Met Boston Limo has operated under the Met Global Mobility name as the company has grown — but the foundation is the same: a privately owned, owner-operated business built on accountability and discretion. Three decades of service to Boston's corporate, cultural, and hospitality communities.

This is not a brokerage. Every vehicle is owned. Every chauffeur is a W-2 employee. Every trip is managed through our internal operations center — giving you direct, accountable control over every guest experience.

Meet the leadership team, view our operations center, and understand why luxury hotels across Boston trust Met Global Mobility to protect their most important guests.

Dedicated House Car

Dedicated house car —
available post-trial.

Following a 30-day trial period, Met Global Mobility will assess booking volume and — if thresholds are met — station a dedicated luxury vehicle at The Atlas Hotel, available for guest transfers within a 2-mile radius at a preferential flat rate agreed at contract.

Luxury vehicle — class and specification confirmed at contract stage
Available for guest transfers within a 2-mile radius — Financial District, Back Bay, Seaport, Theater District
Preferential flat rate — agreed in writing at partnership launch
Volume review at Day 30 — house car activated within 7 days of confirmation
Already have a house car?

We can supply a dedicated, professionally-trained chauffeur to operate your existing vehicle — same W-2 professionalism, uniform standards, and guest experience. Your car, our operator.

Luxury House Car

The house car vehicle class is agreed at contract based on your property's preference and guest profile. Our fleet spans executive sedans through luxury SUVs — all owned, all under two years old, none subcontracted.

Partnership Pillars

Five commitments that
define the standard.

01
Consistent Chauffeur Quality — Every Booking, Without Exception

Chauffeurs designated exclusively to The Atlas Hotel are W-2 employees — not subcontractors — and hold DOT certification, medical fitness clearance, and continuous background screening. A 6am airport transfer receives the same caliber of service as an evening VIP arrival, without exception.

General Market
Polished chauffeur for hourly; substitute for the airport run.
02
Dedicated Chauffeur Continuity — Same Driver, Entire Stay

Same dedicated chauffeur across every leg. Guest preferences — climate, music, communication style, water preference — logged in the guest profile and briefed before every pickup. Multilingual chauffeurs available for international guests, coordinated at time of booking.

In the event the designated chauffeur is unavailable, a named backup — pre-briefed on the guest's profile — is assigned. Your concierge team is notified proactively. No guest is handed to an unknown driver without advance communication to your desk.

General Market
Whoever's available from a shared pool across multiple accounts.
03
Non-Solicitation — Your Guests Stay Yours. In Writing.

Binding non-circumvention and non-solicitation clause, standard in every partnership agreement. We will never contact, market to, or accept direct bookings from Atlas Hotel-referred guests. Permanently and contractually. Duration extends beyond the partnership term.

General Market
Client relationships are considered fair game after the first trip.
04
Dedicated House Car — Available Post-Trial

Following a 30-day volume trial, a dedicated luxury vehicle is stationed at The Atlas Hotel for guest transfers within a 2-mile radius — at a preferential flat rate agreed at contract. Vehicle class confirmed at partnership launch. No other Boston provider offers this program.

General Market
No house car offering of any kind.
05
ESG & Sustainability Alignment

Automated GHG Protocol-compliant carbon reporting for every guest trip, paired with certified 100% carbon offsetting. Monthly reporting delivered export-ready for your Annual Responsible Business Report and LEED documentation. Every trip fully offset. Automatically.

General Market
No carbon offset programs. No automated sustainability reporting.
Service Standard Comparison

What the standard
actually looks like.

StandardGeneral MarketMet Global Mobility
ExclusivityNo exclusive arrangement — your guests are shared across accounts.Sole and exclusive ground transportation partner — your guests, your provider, full stop.
Carbon OffsettingNone.100% certified carbon offset on every guest trip. Monthly GHG reporting included.
Chauffeur QualityInconsistent assignment across trip types.Consistent, designated chauffeurs for every Atlas Hotel booking.
Chauffeur ContinuityWhoever's available from a shared pool.Same dedicated chauffeur, every leg. Named backup briefed and ready.
Non-SolicitationBuild relationships with your guests directly.Contractual non-solicitation — your guests stay yours, permanently.
House CarNo house car program.Dedicated luxury vehicle — stationed post-trial at a preferential flat rate. No other Boston provider offers this.
Fleet RangeSedans and SUVs only.Sedans to 55-pax Motor Coaches + Rolls-Royce Ghost.
Service RecoveryNo financial accountability for failures.$500 guest room credit + comped next trip on any verified failure.
Staging GuaranteeNo guarantee — often last minute.15-min pre-staging or base fare comped.
Room Folio BillingCannot process direct room charges.Direct room-charge capability — no guest credit card required.
Folio ClosureDays or weeks after the trip.Within 45 min of drop-off — clean reconciliation before departure.
SustainabilityNone or manual.GHG Protocol automated monthly reporting + 100% certified carbon offsetting.
Executive Rates

All-inclusive pricing.
No surprises.

Every rate includes gratuity (20%), sales tax, tolls, airport fees, and up to 60 minutes of complimentary wait time. Meet & Greet ($85) — chauffeur stationed at arrivals with printed name card, guest preference profile pre-loaded, vehicle pre-conditioned. Live flight tracking ensures no guest stands waiting.

VehicleTransferHourly
SedanMercedes S-Class 580 · BMW 7-Series$195$195 (3-hr min)
SUVS580 Mercedes$265$250 (3-hr min)
Sprinter VanUp to 14 passengers$500$500 (3-hr min)
Mini-CoachUp to 22 passengers$1,600$400 (10-hr min)
Motor CoachUp to 55 passengers$1,900$500 (10-hr min)
◆All-inclusive: Every rate includes airport fees, tolls, congestion charges, gratuity (20%), sales tax, and wait time up to 60 minutes. One price. No surprises.
◆Billing options: Monthly consolidated (Net 30), direct room folio billing, card on file, or custom. Invoices within 45 minutes of drop-off — clean reconciliation before guest departure.
◆Rolls-Royce Ghost, Stretch Limousine, Vintage Exotics — available on request. Pricing locked for 12 months upon agreement. At renewal, rates are adjusted by CPI or renegotiated with a minimum of 60 days written notice — no unilateral increases.
Hotel Partnership Benefits

A partnership built on
mutual investment.

Met Global Mobility structures every hotel partnership to create measurable value at the property level — not just for guests, but for the operations team that delivers the experience.

Hotel Partnership Commission
20%
hotel partnership commission on every booking — paid to the property
15%
allocated to guest experience initiatives — staff recognition, training, or as the property directs
5%
to hotel operations — or reallocate the full 20% at management's discretion

Commission is paid directly to Atlas Hotel. Allocation across departments, training budgets, or recognition programs is entirely at the property's discretion — no conditions attached.

Annual Staff Credits
$15,000
in complimentary transportation credits, renewed each year
Use for management and staff — airport runs, events, site visits, personal travel
No restrictions on vehicle class — sedans through SUVs and beyond
Distributed via dedicated credit account — tracked, transparent, yours to manage
Renews annually for the life of the partnership. Administered in accordance with applicable tax regulations.
↗
Total first-year partner value: up to $15,000 in credits + 20% on every booking
Both programs are included in the standard partnership agreement. Referral commissions are paid monthly against the prior month's Atlas Hotel booking volume.
Partnership Revenue Calculator
Drag to see your hotel's return
Annual Bookings
$75,000
Hotel Commission (20%)
$15,000
$15K $75K $150K $225K $300K $375K+
Staff & Guest Experience (15%)
$11,250
Hotel Operations (5%)
$3,750
Annual Staff Credits
$15,000
Commission paid monthly to Atlas Hotel. Allocation at management's discretion. $15,000 annual credit renewed each year regardless of volume.
Scope of Services

Seamless coordination for
your concierge team.

— 5min Callback guarantee — any request, any hour
— 45min Folio close after every trip — before guest departure
— 24/7 Dedicated Account Manager — one person, always reachable
— BOS Local Boston escalation — not a national call center
Pre-booked Chauffeur
15-minute staging guarantee. Base fare comped if missed. Chauffeur name, photo, and contact sent at confirmation.
Airport Transfers
Logan, Hanscom, T.F. Green. Up to 60-min complimentary wait. Live flight monitoring — automatic delay adjustments.
Short Notice & Ad-Hoc
Dedicated Atlas Hotel desk with real-time tracking. Rapid same-day response. Your booking is always the priority.
Distinguished Guests & Private Figures
Discretion-first protocols. NDA-bound chauffeurs. Executive protection available on request.
ERC Campus Routing
Private entry points, Treehouse unloading zone, and cross-river HBS-to-Kendall routes pre-mapped. Every driver briefed.
Group Transportation
10–55 passengers. Sprinters, mini-coaches, motor coaches. Single provider for all group movements and event logistics.
Booking & Dispatch
BookingDedicated Atlas Hotel email + phone (24/7) + concierge portalReady
ConfirmationsWithin 30 min — driver name, photo, direct contact numberActive
Out-of-Hours24/7/365 live dispatch support — named escalation contact, reachable directlyActive
Account ManagerNamed Account Manager + Deputy — both briefed on Atlas Hotel standardsAssigned
Cancellations60-minute window — clean digital log, zero billing disputesActive
Incident ProtocolAny incident involving a guest reported to Duty Manager within 15 minutes. Written report within 24 hours.Active
Service Level AgreementFormal SLA executed at launch. KPIs reviewed monthly: on-time rate, response time, folio accuracy, guest feedback.Documented
Select Fleet

50+ owned vehicles —
none subcontracted.

Every vehicle is owned and operated by Met Global Mobility, maintained under a strict preventive maintenance program, and kept under two years old. This scale allows Atlas Hotel to rely on a single provider for every transportation need — airport transfers through 55-passenger motor coaches.

Range Rover
Range Rover
Luxury SUV · Available fleet
Rolls-Royce Ghost
Rolls-Royce Ghost
Ultra-luxury · 2 passengers
Cadillac Escalade ESV
Cadillac Escalade ESV
Premium SUV · 5 pax / 5 bags
S580 Mercedes
S580 Mercedes
Flagship executive sedan
VehicleCapacityStandardStatus
Rolls-Royce Ghost2 paxUltra-luxury. Principal-level arrivals, diplomatic visits, distinguished guests.Available
House Car · TBCTBCVehicle class agreed at contract stage. Dedicated to Atlas Hotel, stationed on property post-trial.Post-Trial
Mercedes S-Class 5803 paxDiamond-stitched Nappa leather. Refrigerated console. Flagship sedan.Available
Cadillac Escalade ESV5 pax / 5 bagsMetLimo branded water. Privacy partition. Premium SUV.Available
Mercedes Sprinter14 paxExecutive interior. Climate control. Group transfers.Available
Executive Mini-Coach22 paxLuggage bays. Full climate. Event and group transport.Available
Motor Coach55 paxFull-size. Climate control. Group and event logistics.Available
Stretch Limousine & Vintage ExoticsVariesAvailable on request. Priced individually.On Request
Mercedes Sprinter · 14 Passengers
Executive Mini-Coach · 22 Passengers
Event Capabilities

From the Rubenstein Treehouse
to large-scale events.

The Enterprise Research Campus hosts high-profile conferences, speaker series, and visiting delegations throughout the year. Met Global Mobility is the only Boston provider that has pre-mapped the ERC's private event logistics — Treehouse unloading zones, speaker arrival protocols, and group movement coordination at scale.

Rubenstein Treehouse Events
Speaker arrivals. Delegation movements.
Group transfers — all coordinated.
ERC private entry points pre-mapped. All drivers briefed before every event.
◆
ERC Entry Briefing
All chauffeurs receive a dedicated briefing on ERC private access points, Treehouse unloading zones, and on-campus routing before every event assignment.
◆
Speaker Logistics
Arrival and departure coordination for keynote speakers, visiting faculty, and high-profile guests — with concierge-level discretion throughout.
◆
Group Movements
Sprinters through 55-passenger motor coaches. Single provider for all on-campus and off-campus group transport — HBS, Harvard Square, Kendall Square, Seaport.

100% carbon offset on all event runs — with dedicated GHG reporting for every event, available for inclusion in Atlas Hotel's Annual Responsible Business Report. For major events requiring vehicle reservation in advance, capacity is contractually secured — your event logistics are never subject to availability constraints.

Compliance & Safety

Every requirement
met or exceeded.

Motor InsuranceComprehensive commercial auto. Specific limits and Certificate of Insurance provided upon request. Atlas Hotel named Additional Insured.Met
Workers' CompensationMassachusetts statutory limits. Covers all W-2 chauffeurs and operations staff.Met
Public Liability$10M USD per occurrence. Higher limits available upon request and will be matched to Atlas Hotel's specific vendor requirements.Met
Employer's Liability$10M USD.Met
Drug & AlcoholZero-tolerance. 10-panel, quarterly random, post-accident, reasonable suspicion testing.Exceeded
BackgroundNational/State/Federal background check at hire. Continuous criminal record monitoring thereafter — any new incident flagged immediately. Re-screened annually in full.Met
Fleet AgeEntire fleet under 2 years (2025–2026 model years).Exceeded
Data ProtectionEncrypted. Guest preference data retained for the duration of the partnership and deleted upon written request. Compliant with applicable Massachusetts and federal privacy regulations; GDPR-aligned for international guests.Met
Vehicle TrackingAll vehicles GPS-tracked in real time. Live location available to Atlas Hotel concierge desk on request. Journey records retained for 12 months.Active
ADA ComplianceADA Title III compliant. Accessible vehicles available at all times — no surcharge, no advance notice required.Met
SafeguardingExecutive protection available on request. NDA-bound chauffeurs and operations staff.Met
Chauffeur Standards
UniformDark suit, white shirt, tie. Neutral fragrance policy. Name card displayed at arrivals. Guest addressed by name from first contact.
Medical FitnessPhysical fitness, vision competency, luggage handling to 50 lbs. DOT certification maintained.
TrainingIn-house service protocol: anticipatory needs, guest recognition, etiquette, discretion. Renewed annually.
EmploymentAll chauffeurs are W-2 employees. No subcontractors. No gig workers. Full benefit coverage.
LanguagesMultilingual chauffeurs available for international guests — coordinated at the time of booking.
NDAAll chauffeurs and operations staff bound by non-disclosure agreement covering guest identity and movements.
Sustainability Alignment

Supporting Atlas Hotel's
LEED Gold commitment.

Every trip is 100% carbon-offset. Every month, a complete GHG Protocol reporting package is delivered — formatted for your Annual Responsible Business Report and LEED documentation. Your sustainability commitment extends into every guest journey.

100%
Carbon Offset on Every Trip
Certified carbon offset programs applied automatically to every Atlas Hotel guest trip. No guest opt-in required. No additional charge. Every run, every time.
GHG
Monthly Protocol Reporting
GHG Protocol-compliant reporting delivered by the 5th of each month. PDF + Excel format. Export-ready for your Responsible Business Report and LEED documentation.
AI
Route Optimisation
AI-driven route planning to reduce total mileage and engine idling — reducing emissions at source, not just offsetting them after the fact.
LEED
Documentation Support
Offset certificates, emissions summaries, and carbon accounting data delivered in formats accepted for LEED Gold documentation and ESG investor reporting.
Monthly Reporting Package

Delivered by the 5th of each month. PDF + Excel.

Journey VolumeTotal trips, breakdown by vehicle class, route, and peak usage windows.
Financial SummaryTotal cost, average per journey, by department, base vs. additional charges.
On-Time Performance% on-time (within 5 min), average variance. Target: 99%+.
Exceptions & QualityCancellations, delays, root causes, complaints, and resolutions.
Sustainability MetricsMiles driven, emissions by vehicle class and route, carbon offset certificates, route efficiency.
Utilization AnalysisMost frequent routes, peak windows, efficiency recommendations.
Timeline to Activation

Fully operational within
seven days of agreement.

Today
Strategic alignment and contract execution.
MSA, non-solicitation clause, commission structure, rate card. All terms confirmed in writing.
This Week
Insurance certificates issued.
The Atlas Hotel named Additional Insured. Certificates delivered to your legal and risk team.
Within 7 Days
Atlas Hotel Desk activated. Concierge team briefed.
Dedicated phone line and email live. Named Account Manager introduced. ERC campus routing confirmed with all chauffeurs. 30-day pilot begins.
Day 30
Pilot review and SLA finalisation.
Performance data reviewed. House car volume assessment. Terms finalised for ongoing partnership.
Ongoing
Monthly operating reviews.
KPIs tracked against SLA. Sustainability report delivered. Continuous alignment with Atlas Hotel standards.

The Atlas Hotel opened to anchor Harvard's innovation district. We're built to be its transportation infrastructure — discreet, reliable, sustainable, and built around the campus your guests are here to engage with.

Natasha
Head of Hotel Partnerships · Met Global Mobility
617-491-0005 [email protected]
Confidential · April 2026 · Met Global Mobility